FAQ
Frequently Asked Questions
Everything you need to know before your visit.
Do I need an appointment?
No — walk-ins are welcome at Harrow Mall during opening hours. You're also welcome to book ahead by WhatsApp, DM or phone.
What are your opening hours?
Monday to Saturday, 10am – 8pm. Sunday, 11am – 6pm.
Do you require a patch test?
Yes — tinting, lash and brow treatments, and SHR permanent hair removal all require a patch test before your first treatment.
What is SHR and how does the 5+1 offer work?
SHR (Super Hair Removal) is our permanent hair-reduction treatment. Buy 5 sessions of any SHR area and the 6th session is free.
Do you offer discounts?
Yes — ask in salon or on WhatsApp about our current 25% off £25+ spend offer. T&Cs apply.
How do I book?
Use the WhatsApp booking builder on our homepage, message us directly on WhatsApp, call 07832 004332, or just walk in.
Where are you located?
Unit 10/11, Harrow Mall, 273 Station Road, Harrow HA1 2TB — see our Find Us page for a map and directions.
Do you offer treatments for men?
Yes — many of our threading, waxing, facial and massage treatments have separate pricing for men. See the full price list.
What if the treatment I want isn't listed?
Message us on WhatsApp — for things like henna, hair or make-up we quote directly rather than publish a one-size price.